KOFFEE KLUB SUBSCRIPTION FAQ's

What is a coffee subscription?

North Koffee offers weekly, bi-weekly (every 2 weeks), and monthly subscriptions. You choose the kind of coffee and delivery frequency that you would like. We ship according to your preferences and you always have great North Koffee at home - or work - ready to brew.

Can I change my subscription?

You can make changes anytime. - Log-in to your account to adjust the frequency, address or payment details of your subscription. Swapping between coffee types is not available at this time.

Can I purchase both subscription and non-subscription products in the same order?

Yes, absolutely! The subscription option is chosen on the product page. Just add your choice to each item.

When can I expect my order?

New orders ship within two days of receipt. Subsequent orders will ship based on the subscription date. You will be emailed a tracking number as soon as your order ships to follow the progress of your order.

Shipping rates

Shipping rates are calculated based on weight and distance.

Can I cancel my subscription?

We require a 3 order minimum for all subscriptions. Once you have met this minimum, you may cancel your subscription at any time.